Quantcast Acelity - Reimbursement


Acelity is committed to providing customer service, including product reimbursement education and resources, to clinical providers and healthcare facilities that use Acelity products.

Acelity Reimbursement Support

The Acelity Reimbursement Education Hotline is staffed by reimbursement specialists offering assistance with the following:
  • Coding Education
  • Published Coverage Guidelines
  • Reimbursement Support

Access Acelity product Coding Information below:
PREVENA™ Incision Management System Coding Sheet
Access to information on Home Health support for reimbursement on disposable Negative Pressure Wound Therapy (dNPWT):
The Acelity Reimbursement Education Hotline Presents Webinar Series on Home Health Agency dNPWT

A signed Business Associate Agreement (BAA) is required prior to receipt of protected health information (PHI). Under the U.S. Health Insurance Portability and Accountability Act (HIPAA) of 1996, a HIPAA business associate agreement (BAA) is a mandatory contract between a HIPAA-covered entity and a HIPAA business associate (BA) and is required whenever a contractor provides functions, activities, or services involving the use and/or disclosure of PHI. This contract protects the personal health information in accordance with HIPAA guidelines.
The information provided by Acelity is general reimbursement information only. It is not legal advice, nor is it advice about how to code, complete, or submit any particular claim for payment. Although we supply this information for your convenience, it does not represent a guarantee, promise or statement by Acelity concerning guarantee of payment or levels of reimbursement.  The information provided is not intended to increase or maximize reimbursement. It is the provider’s responsibility to determine how to complete a claim form, select appropriate codes, amounts to charge, modifiers used, and ultimately what is submitted for services rendered. Payors or their regional offices may have their own coding and reimbursement requirements and policies. Before filing any claims, providers should verify current requirements and policies with the payor.

Reimbursement Hotline

The Acelity Reimbursement Education Hotline is available from Monday to Friday, 8 a.m. – 8 p.m., EST. (Closed on major observed holidays)

Contact Information
Tel: 1 (800) 668-6812
Fax:1 (800) 311-9291

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